Car Dealer News: The Motor Ombudsman has joined forces with AA Approved Garages in a bid to expand its accreditation scheme and enhance coverage of its industry code. Under this new partnership, more than 600 AA Approved independent garages will have the opportunity to seek accreditation to The Motor Ombudsman's Service and Repair Code, allowing them to demonstrate their high standards to a broader audience.

The collaboration promises several benefits for the accredited firms. One notable advantage is the access to The Motor Ombudsman's business line, where they can seek guidance on best practices and dispute resolution. Additionally, these garages will have access to the body's specially-designed dispute resolution service, which can prove invaluable in resolving potential conflicts.

To further showcase their reputable status, accredited garages will be entitled to display The Motor Ombudsman's Service and Repair and Chartered Trading Standards Institute (CTSI) Approved Code logos on their websites, along with the recognised Approved AA Garage tick. This visual recognition can instil greater confidence in customers and reinforce their trust in these establishments.

Moreover, as part of the partnership, these businesses will have the opportunity to leverage The Motor Ombudsman's popular online Garage Finder, where they can create a personalised profile page. This feature not only aids in generating leads but also allows them to gather valuable feedback from consumers.

Bill Fennell, the Chief Ombudsman and Managing Director of the Motor Ombudsman, expressed delight at the collaboration with AA Approved Garages. He highlighted their shared values in promoting a network of garages committed to delivering high standards and ensuring customers' peace of mind about their vehicles' care.

Anthony Garbacz, the Network Director at AA Approved Garages, echoed the sentiment, emphasising their dedication to delivering excellence associated with the trusted AA brand. The partnership with The Motor Ombudsman further underscores their commitment to providing motorists with an exceptional experience at every touchpoint with an AA Approved Garage, with prompt and equitable resolutions for any concerns that may arise.

The announcement of this exciting collaboration has already sparked interest among several AA Approved Garages, as they eagerly look forward to applying for Motor Ombudsman accreditation. The joint efforts of these two industry-leading entities are expected to emphasise the importance of choosing a reputable garage for vehicle servicing and repairs, benefiting both businesses and consumers across the country.

In conclusion, the new partnership between The Motor Ombudsman and AA Approved Garages is set to revolutionise the industry's accreditation landscape. As more garages seek accreditation to The Motor Ombudsman's Service and Repair Code, consumers can rest assured that they are entrusting their vehicles to establishments committed to upholding the highest standards. This collaboration reflects the shared values of both organisations in providing top-notch services and resolving any disputes with efficiency and fairness, thereby fostering long-term positive relationships with customers. This initiative marks an encouraging start to what promises to be a fruitful and impactful collaboration between these automotive sector leaders.

Original article attribution: This summary is based on an article published on cardealermagazine.co.uk written by Jack Williams on July 26, 2023.