ATTENTION Owners & Directors of finance companies/brokers!
...Revive Lost Leads and Convert Them into Profit — No Upfront Cost!.
Breathe new life into leads that seemed gone for good. Our targeted approach reconnects you with qualified approvals that were once considered lost, transforming them into successful sales calls.
Best of all, you only pay for the successful calls we generate. Start maximising every approval today!
platform
Everything you need to run a modern car dealership.
Trusted by motor traders across the UK......
People don't answer the phone.
Approvals come in over night
Staff are expensive
Contact rates poor
Struggling to keep up with the flow of approvals
They will however respond to sms
Our solution works 24/7 365 & doesn't have time
Customers love the fact you contact them
We regularly exceed 40% contact rate.
We can handle as many as you throw at us.
In today's digital age, customers are increasingly likely to respond to SMS messages rather than answering phone calls or emails.
Our approach leverages this trend, delivering an impressive average reply rate of 40%.
This method is not only highly effective but also cost-efficient, optimizing your outreach efforts and maximising return on investment.
While many of our clients aim to contact new approvals immediately, operational realities often delay this crucial first contact to up to five days later. Unfortunately, this delay can turn a significant volume of potential sales into lost, sunken costs.
Our solution, the FinanceEngager, tackles this problem head-on. By continuing to reach out to approvals even after this critical five-day window, it not only revives leads that would otherwise go cold but also frees up your sales team to focus on newly generated approvals. This strategic approach ensures that no opportunity is missed, with leads contacted five days post-approval typically seeing a 10% call ratio.
The impact is clear: As shown in the accompanying pipeline, 70 leads contacted five days after approval generated substantial engagement, demonstrating the effectiveness of persistent follow-up.
Three weeks after an approval is issued, chances typically diminish that it will convert. Fresh leads undoubtedly have a higher potential for conversion, reinforcing the importance of timely engagement.
However, don't overlook three-week-old approvals! While they may not engage as robustly as newer leads, our data tells a promising story. Even with a modest engagement rate, these older approvals still hold significant value. For every 100 three-week-old approvals, we typically book 5 calls, resulting in 1-2 successful conversions, demonstrating a robust return on investment.
Real results: The image alongside illustrates the kind of replies we can generate from these older approvals, showcasing our ability to extract value where most might see none.
One of our clients, specializing in subprime credit, faced significant challenges in managing and converting the high volume of approvals they generated. To address this, we introduced our AI-driven FinanceEngager to optimise the engagement process. The results were so impressive that they soon requested an additional system to revive even their oldest leads—those six weeks old or more.
The return on investment has been extraordinary. With a cost per conversion of just £45, our solution demonstrates not only effectiveness but also exceptional efficiency. This approach seems uniquely successful with subprime credit approvals, where even leads far beyond the typical conversion window can still yield significant returns.
See the impact: The image opposite showcases the types of replies our client receives, illustrating the potent capabilities of our technology even with the most challenging leads.
Demo
Let us show you what you are missing out on!
Not only that we can also show a near instant return on ROI!
We do however understand you are probably pitched with similar services all the time and that is why we are more than happy to provide you a live sample.
If you wish to evaluate our service we will happily do you a live sample with 100 of your dead or forgotten approvals.
Watch A FinanceEngager In Action
The Car Finance Hub
With nearly three decades in the motor trade, I've mastered the art of lead management and maximisation.
My journey has equipped me to help numerous motor traders not only enhance their lead generation but also secure hundreds of 5-star reviews, all while significantly cutting down their advertising costs.
Having invested and, admittedly, wasted hundreds of thousands of pounds in search of the most effective strategies, I've become deeply passionate about helping others in the trade make the most of the leads they already possess. At AutoEngage, we're all about getting more out of the leads you already have!
Our client had a problem in that they were spending a lot of money on generating leads that then turn into finance approvals. They were getting in the region of 900 approvals a month and their sales team were getting absolutely swamped and unable to keep on top of the flow of approvals. On top of that when they did get to call the approvals people wouldn't answer their phones...
We have worked with this dealer for a while and looked at putting a bespoke system in that
Our client a small used car dealer that sells around 10 cars a month, was aware that they were probably missing out on enquiries directly through their website.
Our client a small used car dealer that sells around 10 cars a month, was aware that they were probably missing out on enquiries directly through their website.
First we need to get all of your previous customers into AutoEngage, so that we can start passing them through our magic work flows.
First we need to get all of your previous customers into AutoEngage, so that we can start passing them through our magic work flows.
First we need to get all of your previous customers into AutoEngage, so that we can start passing them through our magic work flows.
We don't believe in locking customers into restrictive contracts.
We want dealers using our products because they want to not because a contract tells them they have to.
You can use the service on a 30 day rolling month to month basis and you are free to cancel at any time.
AutoEngage is very simple to use, it is as simple as logging in, on your computer, tablet or phone and replying to the enquiries you've had come in.
There is nothing worse than paying too much for something and not getting any value in return. We have priced Inbox so that it doesn't matter if you sell 5 cars a month from home or 500 from a site.
Lets find out who still has their car and who doesn't and the ones that do, lets try and sell them another one!
Let's get some reviews from previous customers, aged positive reviews sell vehicles.
Premium
If you haven't got web chat, you are missing out on enquiries period!
Let's connect up all your inbound lead sources, any lead that comes in is instantly engaged & you are notified.
Too busy to reply back to customers? Let Sales Agent do it for you. It knows when somebody is interested and will book you in calls & sales appointments
It's really important to reply to reviews, but what happens if you don't have the time or run out of inspiration? ReviewAi will write your replies & post them for you
Watch how we get RED hot leads, on a daily basis, for our dealer clients, that they then turn into sales.
We do this day in day out and the results never disappoint. We can do the same for your dealership .
Watch how we get RED hot leads for our dealer clients on a daily basis.
Book yourself a slot on a no obligation, over the shoulder view of the platform in Action LIVE!
Watch real customers replying in real time.
Spaces are very limited, book your slot NOW!
Products
Check out our range of products and services. It doesn't matter if you sell 5 cars a month from home or 500 from a car supermarket AutoEngage caters for everybody
Incorporating
All of our products and services in one monthly subscription. All future products and services are added to this package at no extra on going cost.
Let AutoEngage contact your previous customers to see if they are looking to change their vehicles.
The ones that are interested are then handed over to you to carry on the sales conversation and resulting in more vehicles sold.
Let AutoEngage contact your previous customers and ask them to rate their purchase experience.
The ones that reply with a 5 are then provided with a dynamic link to take them straight to your google review listing where they can leave you a review.
resources
Check out our free resources.
ebook
People buy what they see, a well written advert can be the difference between a customer choosing you or somebody else. Not a word person, or not got the time, not a problem, we have you covered!
ebook
The exact messaging we use to generate sales enquiries for our dealer clients. If you ave the time, you can generate sales enquiries quickly and for FREE
webinar
Getting Battle Ready For The Recession
Follow us on LinkedIn, Facebook and Instagram to stay in touch, and get the latest updates, news and messages as we continue to share the best sales and marketing practices and strategies for the UK motor trade.
connect with us
Follow us on LinkedIn, Facebook, TikTok and Youtube to stay in touch, and get the latest updates, news and messages as we continue to share the best sales and marketing practices and strategies for the UK motor trade.
recent articles
Read all about it!
First and foremost, web chat is important because it allows dealers to provide immediate support to their customers. Unlike phone or email support, web chat enables customers to have a conversation with a member of your staff in real-time, making it more convenient and efficient. This not only enhances the customer experience but also increases the likelihood of a successful transaction. A survey conducted by (Comm100) found 51% of customers are more likely to do business with a company if they offer web chat.
Another positive aspect of web chat is that it can improve customer satisfaction. By providing a more personalised and interactive experience, dealers can make their customers feel valued and heard. Web chat also allows for a quicker resolution of issues, which can lead to a higher level of customer satisfaction. In fact, studies have shown that customers who engage with businesses through web chat are more satisfied than those who use other channels. Web chat has a 92% customer satisfaction rate, compared to email (85%) and phone (44%) (Source: Econsultancy)
There are numerous benefits to having web chat on your website, including the following:
Improved customer satisfaction: By providing a more personalised and interactive experience, web chat can make customers feel valued and heard, leading to higher levels of satisfaction.
Increased sales: Customers are more likely to complete a purchase if they receive prompt and helpful assistance, which web chat can provide.
Real-time support: Unlike phone or email support, web chat allows dealers to provide immediate support to customers in real-time, making it more convenient and efficient.
Enhanced customer engagement: Web chat enables businesses to interact with customers on a more personal level, leading to better engagement and stronger customer relationships.
Cost-effective: The cost of implementing a web chat feature on your website is relatively low compared to other forms of customer support, such as phone support.
Valuable customer feedback: Web chat allows dealers to gather valuable feedback from customers in real-time, which can be used to improve products and services.
Competitive advantage: Offering web chat can give a competitive advantage over competitors who do not offer this feature.
Improved customer retention: By providing better support and customer service, dealers can improve customer retention.
Greater efficiency: Web chat can help dealers manage customer inquiries more efficiently, leading to faster response times and improved productivity.
Flexibility: Web chat allows dealers to communicate with customers in a variety of ways, including text, audio, and video, providing greater flexibility and convenience.
While web chat offers many benefits, lets not get all carried away and assume it's a one way street...there are also some potential negatives to consider:
Need for trained staff: Dealers need to ensure that their staff have the necessary skills and knowledge to handle customer inquiries and provide helpful solutions, which requires training and investment in staff.
Increased workload: With web chat, businesses are expected to respond to customer inquiries promptly, which can be challenging during busy periods and may lead to increased workload for staff.
Limited availability: Human web chat is typically only available during working hours, which may not be convenient for customers who need support outside of those hours.
Technical difficulties: Technical issues, such as website downtime or connectivity problems, can prevent web chat from functioning properly, leading to frustration for customers.
Limited features: Basic web chat services may not have all the features necessary to provide comprehensive support, leading to frustration for customers who need more advanced help.
Misunderstandings: Misunderstandings can occur when communicating through web chat, as tone and context may be more difficult to convey compared to face-to-face interactions.
Distractions: Customers may be easily distracted by other websites or apps while waiting for a response in web chat, leading to impatience and frustration.
One of the biggest concerns is web chat that appears to be operated by humans, however quickly becomes apparent that it is a computer bot that customers are talking to. Customers will quickly switch off when they realise this is the case, which in turn produces a negative customer experience, which then can impact your dealership.
Despite these potential negatives, we believe the benefits of having web chat on your dealer website far outweigh the risks. Not having web chat on your website can potentially result in lost business. Customers who are unable to find the answers they need quickly may become frustrated and abandon their enquiry altogether. This is particularly true for younger generations who have grown up with instant access to information and expect the same level of service from businesses.
The potential implications of lost business can be significant, especially for dealers who are generally selling expensive items. The loss of one vehicle sale would far out weigh what web chat would cost that dealer for a whole year.
The good news is that the cost is relatively low. Our basic webchat service starts at £37 per month and includes a multitude of features that other providers charge a hefty premium for. Check our web chat packages out here.
Customers prefer phone or email support: While some customers may prefer phone or email support, web chat is increasingly becoming a preferred method of communication for many customers, especially younger generations who value immediacy and convenience. It is important to give your customers the medium that they are comfortable in contacting you on.
Web chat is impersonal: While traditional web chat may not have the same level of personalisation as in-person or phone conversation, our web chat overcomes this as all conversations are between you and the customer. No canned responses.
Web chat is too expensive: Our webchat starts at £37 a month or £1.21 a day (calculated over a year) If the average retained profit in a car is £500…all of a sudden it doesnt look that expensive!
Web chat is too complex to manage: If you can type a text message, you can use our web chat, it is as simple as that!
Web chat is not secure: Web chat conversations can be secured through encryption and other security measures, ensuring that customer information is protected. We use 2 factor authentication to log into our system and all messaging goes directly via sms to a customers phone.
Web chat is not effective for complex issues: While web chat may not be suitable for all issues, it can be effective for many customer inquiries and can even help to identify more complex issues that may require additional support.
Director. Criteria Cars (UK) Ltd
sales enquiries
5⭐️ Google reviews
"Working very well for us. We are always pretty busy and find it hard to f/up with customers on a regular basis. We dont need to worry with AutoEngage as it does it all for us.
"This is first class, only been using a couple of weeks and only at half effort too until my new sales exec gets up to speed, but so far I have sold a car and bought 4 cars, with leads still being created and followed up. I can't wait to get up and running at full speed."
"Since using the autoengage interaction software , engagement has been higher".
"I took 5 applications for finance which I am currently working on. One of which came in yesterday, completed the deal to px her merc and drove off in a new SUV."
testimonials
AutoEngage dealers get results
When I started AutoEngage my #1 priority was to provide a near instant return on investment. I am pleased to say that I have definitely achieved that and always happy to prove it!
The motor trade is a small world that unless you have worked within it, you will never truly understand it. I have used my 29 years of motor trade experience of working in & owning my own car dealerships and put it into AutoEngage.
Quite simply AutoEngage will easily & cost effectively help you do more with the leads that already have.
However I don't expect you to take us at face value and that is why I am always happy to put my money where my mouth is and show you results up front!
Questions?
Not sure if we are going to be able to help your business?
Drop us a message on the web chat below and we will arrange a convenient time to call.
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